Frequently Asked Questions
Everything you need to know about our surf-inspired gear and services.
How long will it take for my order to ship?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 10-15 business days depending on your location.
What is your return policy for apparel and accessories?
We offer a 30-day return window for unworn, unwashed items with original tags attached. Please note that certain items like surfboards and custom gear may have specific return conditions.
How do I know which size to order?
We provide a detailed size guide on each product page. Our apparel generally follows a standard athletic fit, but we recommend checking specific measurements for our boardshorts and wetsuits.
Do you ship your surfboards internationally?
Yes, we ship our world-class surfboards globally. Shipping costs and delivery times vary by country and board dimensions; please contact our customer service team for a custom freight quote.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.